What our customers say about us

Here's what people are saying about Factoria Pediatric Dentistry:

 I am writing to you today to simply say; “I love this place!” It is the best health care business that I visit regularly. Your staff is not only friendly all day long, they are professional and flexible—meeting every child no matter what their age at just the right place to make a positive connection with them. Your hygienists are caring, skilled and obviously committed to providing outstanding service because that is what I feel we get no matter who we see or how often we come. Though I must say, I like that every effort is made to have patients see the same hygienist. It is something my kids have appreciated and noticed. Likewise, your front desk staff meets every adult with respect and kindness as well as compassion. It doesn’t matter if I call in to reschedule or have concerns about insurance coverage, they are helpful. This has been my personal experience as well as my observations of their interactions with others. Thank you for all these gifts and more.

- Natasha N., Renton, WA

I have been bringing my children to Factoria Pediatric Dentistry for the past five years. From the moment you reach the front desk you feel welcomed by the friendly receptionists. The lobby has a very kid-friendly play area and even movies for the kids to watch while being worked on. When my son was very young he would cry and was difficult to handle. Dr. Jimmy (and all of the staff) treated him with such love and care. They never pushed him or made me feel bad that he was having a hard time. You can tell this office loves children and truly want the best for your kids. I have had nothing but positive experiences with this incredible office. I recommend FPD to my friends and neighbors. I actually drive to Factoria from the Sammamish Plateau just to see Dr. Jimmy. Well worth the drive. Five stars all around!  

- Heather W., Sammamish, WA

As a mother of five children I can honestly say that before beginning treatment at Factoria Pediatric Dentistry, taking the children to the dentist was a negative. Two out of the five were especially anxious making the task even more stressful. We became patients of Dr Jimmy and the transformation was amazing. Their office was current, clean and totally decked out for kids. The staff were professional yet so welcoming and gentle with the children. We went through extensive treatments and procedures at the office and always had kind, warm, reassuring dental assistants and dentists to help us. Factoria Pediatric Dental transformed taking the children to the dentist from a negative to a POSITIVE!! We will be forever grateful for that! We have now moved out of state and miss going to the dentist!

- Paula H., Savannah, GA

We have been very happy with the treatment and service at Factoria Pediatric Dentistry. The dentists and hygienists have given excellent medical/dental care and encouraged our son when he was feeling anxious about his treatment. The staff are extremely friendly and professional and our appointments are always on time. 

- Tim J., - Bellevue, WA 

Factoria Pediatric Dentistry is completely set up to cater to young kids. They have super-friendly staff, they give great gifts and toys to the kids and they are so gentle. My daughter actually jumps up and down with excitement when we go to the dentist; she loves the stickers, free toothbrush and videos she can watch from the dentist chair.

- Jackie L., Bellevue, WA

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